Refund Policy
Last updated: April 2026
Our Commitment
We want you to feel confident purchasing Human Mode. If you don't feel it was the right fit, we want to make that right. Our refund policy is straightforward and designed to be fair to everyone.
Monthly Subscriptions
Monthly subscriptions can be cancelled at any time from your account settings. Your access will continue until the end of the current billing period. Refunds are available within 5 days of your most recent charge if you have not accessed more than 3 days of program content.
Annual Subscriptions
Annual plans include a 5-day full refund window from the date of purchase. After 5 days, annual subscriptions are non-refundable but you will retain access for the full 12-month term.
Satisfaction Guarantee
If you complete the full 14-Day Reset Program and genuinely feel it did not help you, contact us within 30 days of completing the program. We will review your case and work with you to find a fair resolution. We stand behind the quality of our program.
How to Request a Refund
To request a refund, contact us through the Contact page with your account email and a brief description of your reason. We process refund requests within 3–5 business days. Approved refunds are returned to the original payment method via Stripe.
Exceptions
Refunds will not be issued for accounts that have been suspended due to violations of our Terms of Use, or for requests made outside the eligible windows above.
Questions
Questions about your subscription or a specific charge? We're happy to help. Contact us and we'll get back to you within 1–2 business days.